Dispatch and Delivery:
All goods are sent by Royal Mail First Class with signature or by equivalent courier. Orders placed before 12pm on working days are normally dispatched the same day and all orders are normally dispatched within 1 working day.
Delivery can be made to an address other than the cardholders (such as a work address or for sending gifts). We will normally email the receipt unless asked to do otherwise - please use the Additional Delivery Instructions box on checkout to make such requests.
UK Mainland Delivery*
Shipping and handling is charged for UK destinations at a flat rate of £2.99 with Free delivery over £100.
Shipping and handling is charged for European destinations at a flat rate of £5.99 with Free delivery over £400.
Rest of World*
Shipping and handling is charged for all other world destinations at a flat rate of £7.49.
*Heavy or large items will have a shipping and handling surcharge per item. The details of which will be shown on those items in question within the site or you will be contacted prior to dispatch of these items.
Delivery driver was extremely helpful. The pixie playhouse is beautiful BUT absolute nightmare to build.
Outstanding quality for the price. Everything MM perfect fit, flawless. ;-)
Excellent product. The experienced shed builder found the instructions somewhat lacking, particularly in relation to the roof. However it looks good and is waterproof. After sales service was both good and not so good. Sid was good. As was the presales representative Natalie.
I visited the premises to see the sheds and quality of the product before making a decision. The company were able to make a pent shed to the specific size I wanted. Adam was very helpful and knowledgeable about the sheds they sell. My bespoke shed was delivered and erected - thanks Jamie and helper - 9 days later. Great service and product. I can recommend them.